Our eight‑year‑old asked us point‑blank for help dealing with the new emotions—mainly anxiety and anger—that were bubbling up inside him. Just a few weeks earlier I’d learned, through my company, about a “family‑support” program called ParentSmile, so we decided to give it a try. It was a particularly sensitive stage: between his younger sister, our jobs and a thousand other commitments, we simply didn’t have the time or know‑how to tackle the issue properly on our own. Enter Dr Marta Mereghetti. From the very first contact she was not only highly professional and knowledgeable but also upbeat, energetic and wonderfully kind. She recommended meeting in person; unfortunately no specialists were available near us. That’s when Stella, our care advocate, sprang into action to find an alternative. Our son is very comfortable with technology, and Marta had already made such a good impression that we opted for remote sessions. He bonded with her instantly and was eager to “discover more” about the strange feelings he was experiencing. In just four sessions he learned how to live with those emotions and the tools he can use to keep them in check. We couldn’t be happier with the results.